Privacy Policy

Last updated: 22 September 2026
Effective date: 22 September 2026

Zeecra Groups LLC ("Zeecra", "we", "us", or "our") operates zeecra.com and a suite of web and mobile services, including Zeecra Jangi, Tangento, and associated platforms. This policy explains how we collect, use, disclose, and protect personal information when you use those services or contact us.

1. Who we are

Zeecra Groups LLC is the business responsible for personal information collected through its services. For privacy questions, contact hello@zeecra.com. The state of formation, registered office address, and registration number will be published once confirmed.

2. Information we collect

The information depends on the service you use and how you interact with it:

• Account and contact details: name, email address, phone number, date of birth, billing or residential address, and account credentials when applicable.
• Identity and verification details: identification documents, ID numbers, or proof of address where needed for verification, fraud prevention, or regulatory requirements.
• Financial and transaction details: payment methods, mobile money references, bank details, savings contributions, group ledgers, and transaction records in relevant products such as Jangi.
• Inquiries and communications: messages, support requests, feedback, and discovery-call details such as your company, website, industry, company size, project goals, budget, challenge, and optional marketing choice.
• Device and usage details: IP address, device model, operating system, device identifiers, network details, crash reports, log files, feature interactions, session duration, and performance data.
• Optional device permissions: some apps, including Jangi, may request access to contacts to invite group members or match contacts. We use contacts accessed through that permission for the requested feature, and do not sell them or use them for third-party marketing. You can revoke permission in your device settings.

3. How we use information

• Provide and maintain services, accounts, transactions, savings groups, and financial ledgers.
• Verify identity, protect accounts, prevent fraud, and meet applicable know-your-customer and anti-money-laundering obligations.
• Respond to inquiries and send account, transaction, security, and service messages.
• Analyze usage, diagnose problems, and improve product performance and usability.
• Meet legal obligations and respond to lawful requests.

If you request a discovery call, we use your form details to assess and respond to that request. Marketing updates are optional and your choice does not affect the request.

4. When we share information

We do not sell or rent personal information, or share it for cross-context behavioral advertising. We may disclose it to:

• Service providers that support hosting, databases, email, messaging, payments, security, and customer support. Discovery-call submissions are stored with Neon and notifications are delivered through Resend.
• Authorized affiliates and operations teams that help deliver our services.
• Authorities or other parties when required by law, or when necessary to prevent fraud or protect people, rights, and property.
• A successor organization as part of a merger, acquisition, reorganization, or asset transfer, subject to appropriate confidentiality obligations.

5. Security, international transfers, and retention

We use administrative and technical safeguards, including encrypted connections and access controls, to protect personal information. Information may be processed in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses.

We keep information for as long as needed to provide services, resolve disputes, maintain accounting or tax records, and meet legal obligations. When it is no longer needed, we delete or anonymize it.

6. Your rights and choices

Depending on where you live, you may have the right to access, know about, correct, or delete your personal information, subject to applicable exceptions. You may also have the right to opt out of sale or targeted advertising; we do not engage in those activities. We will not discriminate against you for exercising a privacy right.

You can withdraw optional device permissions, such as contacts or push notifications, through your device or app settings. To exercise your rights, request account deletion, or ask a privacy question, email hello@zeecra.com. For account help, visit our support page.

7. Children's privacy

Our services are intended for adults aged 18 or older, or the age of legal majority where they live. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

8. External services

Our services may link to third-party websites or tools. Their privacy practices are governed by their own policies, which you should review before using them.

9. Changes to this policy

We may update this policy as our services or legal requirements change. We will revise the date above and publish the updated policy here. For material changes, we may also provide notice in our apps or by email.

10. Contact us

Zeecra Groups LLC
Privacy enquiries: hello@zeecra.com
Website: zeecra.com